Cookie Usage and Data Collection Policy

Last Updated: February 2025

Here's how mindflowenergy.com tracks and stores information about your visit. We collect data to make the site work better and understand how people use our performance testing services. This page explains what we collect, why we need it, and what you can do about it.

What We Track and Why

When you visit our site, we use several tracking methods to collect information. Some of this happens automatically through cookies and similar technologies. Other data comes from forms you fill out or features you interact with.

We track this information for a few specific reasons:

  • Keeping you logged in when you navigate between pages
  • Remembering your preferences like language settings or layout choices
  • Understanding which pages get the most traffic and where visitors come from
  • Measuring how many people request quotes or download our documentation
  • Improving page load speeds by storing certain elements locally
  • Troubleshooting technical issues when something breaks

Essential Functionality Cookies

These make the website actually work. Without them, you can't log into your account, submit contact forms, or access protected areas of the site.

What they do: Session management, security tokens, form submissions, user authentication. These stay active only during your visit or for short periods to maintain login status.

Analytics and Performance Tracking

We use Google Analytics and similar tools to see how people use the site. This tells us which service pages get read, how long visitors spend on documentation, and where traffic comes from.

What they collect: Page views, time on site, bounce rates, traffic sources, device types, general location (city level). We don't track personally identifiable information through analytics cookies.

Preference and Settings Storage

These remember choices you make. If you adjust text size, select a preferred contact method, or hide certain notifications, we store those preferences.

What they remember: Display settings, notification preferences, form field data you've previously entered, collapsed or expanded menu states. Makes repeat visits more convenient.

Third-Party Service Cookies

Some features require external services. Our documentation search uses a third-party tool. The contact form connects to our email system. These services set their own cookies.

External services: Documentation hosting, email delivery systems, content delivery networks for faster page loads. Each has its own privacy policy governing data use.

Control Your Cookie Settings

You can reject non-essential cookies right here. Essential cookies that make the site function will remain active, but we'll stop analytics tracking and preference storage.

Current Status: Checking...

How Long We Keep This Information

Different types of data stay around for different periods. Session cookies disappear when you close your browser. Analytics data gets anonymized after a set period. Here's the breakdown:

Session Cookies

Deleted automatically when you close your browser. These handle login status and temporary form data during active use.

Preference Cookies

Stored for up to 12 months. These remember your settings between visits. They expire if you don't return to the site within a year.

Analytics Data

Retained for 26 months in aggregated form. Google Analytics automatically deletes individual user data after this period. We can't retrieve specific user information after deletion.

Form Submissions

Contact form data and quote requests stay in our system for up to 3 years. This helps us follow up on inquiries and maintain business records. You can request deletion anytime.

Your Control Options

Beyond the rejection button above, you have several ways to manage cookies and tracking. Browser settings give you fine-grained control. You can also contact us directly to delete stored information.

Browser Controls

All modern browsers let you block or delete cookies. Check your browser's privacy settings. You can usually block third-party cookies while allowing first-party ones, or disable all cookies entirely.

Mobile Device Settings

Phones and tablets have their own tracking controls. iOS has "Limit Ad Tracking" in privacy settings. Android offers similar options. These affect how apps and mobile browsers handle your data.

Data Access Requests

Want to see what we've collected? Email us at help@mindflowenergy.com and request a copy of your data. We'll send everything we have within 30 days.

Deletion Requests

You can ask us to delete your information anytime. We'll remove everything except what we're legally required to keep for business records. Response time is usually under two weeks.

Opt-Out Tools

Google Analytics offers a browser plugin that blocks their tracking across all sites. Search for "Google Analytics Opt-out Browser Add-on" to download it. Works on Chrome, Firefox, Safari, and Edge.

Do Not Track Signals

We respect browser Do Not Track signals. When enabled, we limit analytics collection to basic page view counts without detailed tracking. Essential cookies still function normally.

Questions About Data Collection?

If something isn't clear or you need help managing your data preferences, get in touch with us directly.

Email: help@mindflowenergy.com

Phone: +886 62210808

Address: No. 450, Minquan Rd, Shuili Township, Nantou County, Taiwan 553